Last updated October 17, 2026
Who we are
Promo Smart Shop ("we", "us") runs promosmartshop.com from 339A Hayes St, Hollywood, FL 33019, USA. This policy covers the personal information we collect when you browse the site, place an order, contact us or join our newsletter.
What we collect
- Order information: your name, email, phone, delivery address, the items you order, delivery notes and any promo code.
- Messages you send through the contact form, by email or by phone.
- Newsletter sign-ups: your email address and the date you subscribed.
- Payment: you enter card details only on our payment provider's secure page. We never see or store full card numbers.
- Browser storage: your cart, shipping choice and promo code are kept in your own browser (localStorage) so the cart is still there next time. We receive them only when you place an order.
- Technical data: our web host may keep standard server logs, such as IP address, browser type and pages visited, for security.
How we use it
- To process, ship and support your order, and send your payment link and order emails.
- To answer your questions and handle returns.
- To send The Promo Post if you subscribed. Every email includes an unsubscribe link.
- To prevent fraud and keep the site secure.
- To meet tax, accounting and other legal requirements.
We do not sell your personal information, and we do not share it for targeted advertising.
Who we share it with
Only the service providers that help us run the store: our payment provider, shipping carriers, email and form delivery services, and our web host. They may use your information only to provide their services to us. We may also disclose information if the law requires it or to protect our customers and our business.
Calls and text messages
We do not make marketing calls or send marketing texts. If we ever offer them, we will first ask for your separate written consent as required by the Florida Telephone Solicitation Act (section 501.059, Florida Statutes) and federal law, and you can opt out at any time by replying STOP.
Google Fonts
Our pages load fonts from Google Fonts, which means Google receives your IP address and browser details under its own privacy policy.
How long we keep it
We keep order and tax records for as long as accounting and tax rules require, generally up to seven years. Contact messages are kept for up to two years. When you unsubscribe we delete your newsletter address, keeping only a suppression record so we do not email you again.
Security and breach notice
We use HTTPS, restrict access to customer data and work with reputable providers, but no system is perfectly secure. If a breach affects your personal information, we will notify you, and the Florida Department of Legal Affairs where required, under the Florida Information Protection Act of 2014 (section 501.171, Florida Statutes). Notice will be given without unreasonable delay and within 30 days of determining that a breach occurred, unless law enforcement asks us to wait.
Your rights and choices
You can ask us what personal information we hold about you, ask us to correct or delete it, or stop marketing email at any time. Email support@promosmartshop.com or call +1 954-923-3864, and we will respond within 45 days. The Florida Digital Bill of Rights applies to much larger companies than ours, but we honor these requests for every customer, wherever they live, along with any additional rights under your own state's law.
Children
This site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has sent us personal information, contact us and we will delete it.
Changes to this policy
When we update this policy we change the date at the top of the page. We will point out significant changes on the home page.
Contact
Promo Smart Shop
339A Hayes St
Hollywood, FL 33019, USA
Phone +1 954-923-3864
Email support@promosmartshop.com